Last Updated: October 2026
At Party Girls Cosmetics, we carefully pack and quality-check every order before dispatch to ensure your products reach you safely.
Order Processing & Dispatch
Most orders are processed and dispatched within 1–2 business days, excluding Sundays and public holidays.
During product launches, sales, promotional campaigns or periods of unusually high order volume, dispatch may take slightly longer.
Once your order has been dispatched, you will receive an email, SMS or WhatsApp notification containing your shipment and tracking details, where available.
Delivery Time
Orders are generally delivered within 3–7 business days after dispatch, depending on the delivery location and courier service.
Delivery timelines are estimates and may vary due to:
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Delivery location
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Courier availability
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Weather conditions
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Public holidays
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High-volume periods
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Unforeseen logistical circumstances
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Incorrect or incomplete address information
Remote or non-serviceable locations may require additional delivery time.
Shipping Charges
Standard shipping is charged at ₹99.
Free shipping is available on orders of ₹799 or above.
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
How Will My Order Be Delivered?
After your order is successfully placed, our team processes and quality-checks the products to ensure they are in good condition before packing.
Your order is then securely packaged and handed over to our designated delivery partner.
The courier partner will attempt delivery at the address provided during checkout. They may contact you if they are unable to complete delivery due to an address issue, recipient unavailability or other delivery-related circumstances.
How Can I Track My Order?
Once your order has been dispatched, you will receive the available tracking information through email, SMS or WhatsApp.
You can use the tracking number or tracking link provided to check the status of your shipment.
Tracking information may take up to 24 hours after dispatch to become active in the courier system.
Incorrect or Incomplete Shipping Address
The customer is responsible for providing an accurate and complete shipping address at the time of placing an order.
Please carefully check your:
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Full name
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House/Flat/Building number
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Street/Locality
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City
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State
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PIN code
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Mobile number
After placing your order, you may receive an order confirmation containing the shipping information you entered.
If you notice an error in your shipping address, please contact us as soon as possible and before the order is dispatched.
Once an order has been processed or dispatched, we may not be able to make changes to the shipping address.
If an order is returned to us because of an incorrect or incomplete address, failed delivery attempts or refusal to accept the package, re-shipping may be subject to additional shipping charges.
Changes or Cancellation of an Order
We begin processing orders shortly after they are placed so that we can dispatch them as quickly as possible.
If you need to change or cancel your order, please contact us immediately.
Changes or cancellations may be possible only before the order has been processed or dispatched and are subject to our Cancellation Policy.
Once an order has been dispatched, cancellation or modification may no longer be possible.
Delayed Delivery
While we aim to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances beyond our reasonable control.
These may include:
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Weather conditions
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Natural disasters
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Public holidays
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Courier delays
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Transportation disruptions
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High-volume sale periods
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Government restrictions
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Incorrect or incomplete shipping information
If your order is significantly delayed, please contact our customer support team with your order number and we will assist you in checking the shipment status.
Damaged, Wrong or Missing Products
If you receive a product that is damaged, defective, incorrect or missing from your order, please contact us within 48 hours of delivery.
Please provide your order number along with clear photographs and/or videos of the package and products received.
We strongly recommend recording a continuous unboxing video when opening your package, as this can help us verify and resolve shipping-related issues more quickly.
For more information, please refer to our Refund & Return Policy.
If a Product Becomes Unavailable
Although we make every effort to maintain accurate inventory information, there may occasionally be circumstances where a product becomes unavailable after an order has been placed.
If we are unable to fulfil an accepted order due to product availability or another unforeseen circumstance, we will contact you as soon as reasonably possible.
Depending on the situation, you may be offered:
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A suitable alternative product
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Store credit, where applicable
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A refund for the unavailable product
If a prepaid order is cancelled by Party Girls Cosmetics because the product cannot be fulfilled, the applicable refund will be initiated to the original payment method.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Party Girls Cosmetics
Website: partygirlscosmetics.com
Email: partygirlscosmetics@gmail.com